Thank you for choosing HardToFindPartySupplies.com!! Because we process your orders as quickly as possible, in most cases, we cannot make changes to your order, once it has been submitted on our website, so please double-check all of your address information, the products you ordered, and the shipping method you've selected prior to completing your order. If an error is made, please receive the order and return it in accordance with our Return Policy discussed below.
Although, it is rare that it would be necessary, we reserve the right to cancel any order for any reason. The most common grounds for cancellation are (1) suspected fraud, (2) invalid payment or shipping information or (3) an erroneous listing.
RETURN POLICY: We will accept most returns within 14 days from the date you received your purchase. Please be sure to time your return so that the products are received by us within the 14 day deadline. Refunds are for the cost of the merchandise less a 15% restocking fee. You will not be refunded any portion of the shipping fee unless the return is caused by an error on our behalf. We cannot accept opened, used or damaged merchandise. Holiday or seasonal items may not be returned. All returns should be address to HTFPS/Returns, 809 Main Street, Suite 202, Newport News, Virginia, 23605.
APPLICABLE LAW: By visiting and/or purchasing from this website, you agree that the laws of the Commonwealth of Virginia will govern any dispute of any sort that may arise between you and HardToFindPartySupplies.com or its agents. You agree to the personal jurisdiction of Virginia courts and waive any objection to such jurisdiction or venue. Any claims arising from your use of this site or ultimate purchase must be brought within one (1) year after the cause of action arises. No recovery may be sought or received for any damages other then out-of-pocket expenses.